Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Thunderbird update--search not working properly

  • 1 vastaus
  • 2 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja Toad-Hall

victoria32
victoria32
more options

Opened Thunderbird today and saw it had updated to version 102.3.0. However, the email search function is now not working properly. Searching generates results, but when I click on "Show results as list", I get a page where no results show up in the search pane; where the body of the email should appear, I only see the Thunderbird "welcome" message. Ditto for clicking on individual emails.

Screenshots attached. Image 1 shows search results. Image 2 shows result when I click on "Show results as list". Image 3 shows result when I click on any individual email.

I've tried closing and re-opening Thunderbird, and re-booting my PC. Nothing works.

Please help! I have a huge email archive for my work that I use and search every day. Non-functioning search is a major problem for me. Thank you.

Opened Thunderbird today and saw it had updated to version 102.3.0. However, the email search function is now not working properly. Searching generates results, but when I click on "Show results as list", I get a page where no results show up in the search pane; where the body of the email should appear, I only see the Thunderbird "welcome" message. Ditto for clicking on individual emails. Screenshots attached. Image 1 shows search results. Image 2 shows result when I click on "Show results as list". Image 3 shows result when I click on any individual email. I've tried closing and re-opening Thunderbird, and re-booting my PC. Nothing works. Please help! I have a huge email archive for my work that I use and search every day. Non-functioning search is a major problem for me. Thank you.
Liitetyt ruutukaappaukset

Muokattu , muokkaaja victoria32

Kaikki vastaukset (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Try rebuilding the global database: https://support.mozilla.org/en-US/kb/rebuilding-global-database

  • Menu icon > Help > More TRoubleshooting Information
  • Under 'Application Basics' - half way -Profile Folders - click on 'Open Folder'

It opens a new window showing contents of profile name folder.

  • Exit Thunderbird now - this is important.
  • delete the :global-messages-db.sqlite file

Start Thunderbird Allow it time to go through the process of checking for new mail and rebuilding etc. Then try searching again.