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Email account for mozilla

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On one of my mozilla email accounts, the incoming emails go directly to the trash folder. Just now, when I signed up for a Firefox account, they sent a confirmation code for me. It went directly to the trash folder!

On one of my mozilla email accounts, the incoming emails go directly to the trash folder. Just now, when I signed up for a Firefox account, they sent a confirmation code for me. It went directly to the trash folder!

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Trend used to do that to mail in Thunderbird. What antivirus are you using?

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Hello Matt & thank you. I've been using AVG for years now. Never had this problem until a few days ago. I have three email accounts that I use with Mozilla. Only one of the accounts has this situation. Your reply came to my nullnvoid account; & it went directly into the trash folder!

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In that case, try disabling AVG (or some setting in AVG).

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Thanks Wayne, for your reply. It's strange that there's only one of the email accounts that's affected. I'm not sure if disabling or changing a setting in AVG would help. But I'll try it anyway, to see what happens. I even thought of deleting the affected account, and later re-installing it, to see if it would make any difference.