Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Unable to send emails from Thunderbird. Able to receive but not send out. Shaw is the ISP provider.

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 7 näyttöä
  • Viimeisin kirjoittaja sfhowes

graemeegan
graemeegan
more options

I get this error message when I try to send emails.

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: shw-obgw-4004a.ext.cloudfilter.net cmsmtp 38.26.17.175 blocked. AUP#DNS.

Thank you! Graeme

I get this error message when I try to send emails. Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: shw-obgw-4004a.ext.cloudfilter.net cmsmtp 38.26.17.175 blocked. AUP#DNS. Thank you! Graeme

Kaikki vastaukset (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Don't have a definite fix, but there's some worthwhile reading here:

https://support.shaw.ca/t5/internet-discussions/shaw-cloudfilter-blocking-ip-when-using-a-3rd-party-isp/td-p/39468

https://support.shaw.ca/t5/internet-discussions/cannot-send-email-via-smtp-appears-to-be-shaw-s-cloudfilter/td-p/45816