This is probably quite simple but I can't figure out how (possibly not familiar with the correct terminology) The problem is incoming emails are getting put into threads whereas I would like them to be all separate (as they always were until recently) When grouped in this way they can't be sorted into the correct sequence by date or correspondent. And that makes it difficult to trace old emails to decide whether to delete or retain them. What I am seeking is a way to keep all emails in the Inbox separate when they are received (and similarly with sent ones in the "sent" folder) and/or A way to separate out emails which have already grouped into threads Any help would be appreciated thanks Nick