Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

After downloading and starting Thunderbird, I get kind of limbo

  • 1 vastaus
  • 0 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja david

never.spam.me
never.spam.me
more options

I just downloaded Thunderbird, ran the installer, no errors were reported, ran Thunderbird, and was presented with limbo (see picture). Tried three times, including restarting for each, re-downloaded the file, same results. The waffle menu does not do anything. System info enclosed. How do I proceed to use Thunderbird?

I just downloaded Thunderbird, ran the installer, no errors were reported, ran Thunderbird, and was presented with limbo (see picture). Tried three times, including restarting for each, re-downloaded the file, same results. The waffle menu does not do anything. System info enclosed. How do I proceed to use Thunderbird?
Liitetyt ruutukaappaukset

Kaikki vastaukset (1)

david
david
  • Top 10 Contributor
more options

Did you download from https://www.thunderbird.net/en-US/  ? If not, please download from there and restart. I suggest an uninstall of the current thunderbird first, and removal of the c:\users\<yourid>\appdata\roaming]thunderbird folder also to ensure no residual data. I have no idea what happened in the install. I tried to reconfigure Thunderbird to mirror your screen, hoping to find a few keystrokes to bring it to life, but failed.