Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox not updating

  • 2 vastausta
  • 0 henkilöllä on sama ongelma
  • 20 näyttöä
  • Viimeisin kirjoittaja Paul

malcolmmcp
malcolmmcp
more options

Firefox keeps reminding me that updates are available. I download and it says its installing but it doesn't seem to update. I have tried closing Firefox before running the installation but it makes no difference. I am on 125.02 at the moment.

Firefox keeps reminding me that updates are available. I download and it says its installing but it doesn't seem to update. I have tried closing Firefox before running the installation but it makes no difference. I am on 125.02 at the moment.

Kaikki vastaukset (2)

James
James
  • Moderator
  • Top 10 Contributor
more options

Do you have NordVPN? as their web protection feature is affecting Firefox updates due to NordVPN having *.mozilla.org urls in block list for some reason and they have yet to fix this.

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-auto-update-issues

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

We believe that NordVPN have fixed their Web Protection feature and you should find that if you turn this back on, the issue is now resolved.

If you find that it is still not working correctly, please let us know and we can try to follow up with NordVPN.

Thank you.