Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Firefox will not open in android

  • 1 vastaus
  • 0 henkilöllä on sama ongelma
  • Viimeisin kirjoittaja iub fun

more options

When I try to open firefox on my android phone, it just closes and gives me an error message which I have attached a screen shot of.

I do not know if this is related but this happened after I scanned a qr code and tried to open it.

I have un-installed and reinstalled the app and turned my phone off then on again after reinstalling but this did not help.

Pls can you help?

When I try to open firefox on my android phone, it just closes and gives me an error message which I have attached a screen shot of. I do not know if this is related but this happened after I scanned a qr code and tried to open it. I have un-installed and reinstalled the app and turned my phone off then on again after reinstalling but this did not help. Pls can you help?
Liitetyt ruutukaappaukset

Kaikki vastaukset (1)

more options

Hello Firefox is crashing after you scanned a QR code, possibly due to corrupted data. Since reinstalling didn’t fix it, try clearing the app's cache and data: go to Settings > Apps > Firefox > Storage > Clear Cache and Clear Data. Also, ensure both your Android system and Firefox app are up-to-date, which may resolve any compatibility problems.

Helpful?

Esitä kysymys

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.