Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Why won't open because I have another copy open, when I don't?

  • 1 vastaus
  • 20 henkilöllä on sama ongelma
  • 14 näyttöä
  • Viimeisin kirjoittaja TonyE

more options

Firefox froze on me when I tried to save my progress in Super Mario Crossover. So I force quit it, after waiting for an hour for it to try and fix itself. I had about 20 tabs open, maybe slight more. Most were links to an academic article website, so nothing too taxing I don't think.

Well, once it closed I tried to reopen it. When I did, I was given the prompt :

"Close Firefox

A copy of Firefox is already open. Only one copy of Firefox can be open at a time."

Well, I don't have another copy open. How do I go about solving this problem.

This happened

Just once or twice

This just happened

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_2; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

Firefox froze on me when I tried to save my progress in Super Mario Crossover. So I force quit it, after waiting for an hour for it to try and fix itself. I had about 20 tabs open, maybe slight more. Most were links to an academic article website, so nothing too taxing I don't think. Well, once it closed I tried to reopen it. When I did, I was given the prompt : "Close Firefox A copy of Firefox is already open. Only one copy of Firefox can be open at a time." Well, I don't have another copy open. How do I go about solving this problem. == This happened == Just once or twice == This just happened == == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_2; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

Kaikki vastaukset (1)

more options