Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

I have Win7Pro64, tried to Un-Install Firefox control panel, no luck, tried running helper.exe from Uninstall folder and it says "Not a Valid Win-32 Application" What gives?? Just want to update to 3.6.4 and that didn't work either so I'm trying to remove

  • 2 vastausta
  • 0 henkilöllä on sama ongelma
  • 19 näyttöä
  • Viimeisin kirjoittaja AnonymousUser

AnonymousUser
AnonymousUser
more options

Running Win7Pro64. Tried to update to 3.6.4 and it failed. It said to download the whole program so I did. Tried to install and says that the "License File" is missing. SO I go to un-install 3.6.3 myslef with Control Panel. All that did was remove Firefox as a listed program in control panel, all of it is still there in Explorer and it runs fine. So I go to use Helper.Exe under the Uninstall folder of Mozilla Firefox and when I click that, it says "Not a Valid Win-32 Application" What's up with that?? All I want to do is remove 3.6.3 so that I can clean install 3.6.4. I tried installing 3.6.4 two different ways with failures both times. I tried to remove 3.6.3 using two different ways, and that also failed both times.

This happened

Just once or twice

== I tried updating to 3.6.4. It failed both with the update and the full download, so tried to un-install 3.6.3 in control panel, then helper.exe with no luck.

Running Win7Pro64. Tried to update to 3.6.4 and it failed. It said to download the whole program so I did. Tried to install and says that the "License File" is missing. SO I go to un-install 3.6.3 myslef with Control Panel. All that did was remove Firefox as a listed program in control panel, all of it is still there in Explorer and it runs fine. So I go to use Helper.Exe under the Uninstall folder of Mozilla Firefox and when I click that, it says "Not a Valid Win-32 Application" What's up with that?? All I want to do is remove 3.6.3 so that I can clean install 3.6.4. I tried installing 3.6.4 two different ways with failures both times. I tried to remove 3.6.3 using two different ways, and that also failed both times. == This happened == Just once or twice == I tried updating to 3.6.4. It failed both with the update and the full download, so tried to un-install 3.6.3 in control panel, then helper.exe with no luck.

Kaikki vastaukset (2)

AnonymousUser
AnonymousUser Kysymyksen kysyjä
more options

You don't want to update to 3.6.4, trust me. Stay with 3.6.3. If you need to download it again you can find it here:

http://releases.mozilla.org/pub/mozilla.org/firefox/releases/3.6.3/win32/en-US/

AnonymousUser
AnonymousUser Kysymyksen kysyjä
more options

Same problem on Windows 64-bit Ultimate. Get a message saying Partial update failed. Downloads complete, which then also fails because it says a license is missing....