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firefox has a problem with my check out page on my website

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  • 11 henkilöllä on sama ongelma
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zjara001
zjara001
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When new clients go to my checkout page firefox puts up a warning about my ssl cert. But when i view the cert it has all the correct info. How can i get this removed, it has been lowering my sales,

oh this only occurs on firefox, the other browers work fine.

When new clients go to my checkout page firefox puts up a warning about my ssl cert. But when i view the cert it has all the correct info. How can i get this removed, it has been lowering my sales, oh this only occurs on firefox, the other browers work fine.

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the-edmeister
the-edmeister
  • Moderator
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Try posting at the Web Development / Standards Evangelism forum at MozillaZine. The helpers over there are more knowledgeable about web page development issues with Firefox.

http://forums.mozillazine.org/viewforum.php?f=25 You'll need to register and login to be able to post in that forum.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Looks like a GeoTrust QuickSSL cert. Make sure you have completed all the installation steps for Apache, in particular, that you are serving the intermediate certificate:

https://knowledge.geotrust.com/support/knowledge-base/index?page=content&id=SO15167

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You are not sending that intermediate Geotrust certificate.

You can check that here: 

http://www.networking4all.com/en/support/tools/site+check/