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26 Aug 2010: auto update to Java 6.0.621 has stopped Firefox working. I used Add/Remove to remove the update and Firefox launched and displayed the website I was at (UK's Postal Museum) when the auto-update happened. What should do?

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mhearfield
mhearfield
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I recently updated to Firefox 3.6.8. During the install routine I thought I had said OK to the process of automatically updating associated addons so when the Postal Museum prompted for an update to a new release of Java I let it happen. I sent them an email but do not remember closing down Firefox. Hour later, I clicked the Firefox button to launch it again; two seconds of eggtimer then nothing else. Tried to launch it from Start/Programs/Mozilla/Firefox. Same eggtimer. (Running WindowsXP on a middle-aged desktop).

I recently updated to Firefox 3.6.8. During the install routine I thought I had said OK to the process of automatically updating associated addons so when the Postal Museum prompted for an update to a new release of Java I let it happen. I sent them an email but do not remember closing down Firefox. Hour later, I clicked the Firefox button to launch it again; two seconds of eggtimer then nothing else. Tried to launch it from Start/Programs/Mozilla/Firefox. Same eggtimer. (Running WindowsXP on a middle-aged desktop).

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cor-el
cor-el
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In Firefox 3.6 and later versions you need the Next-Generation Java™ Plug-In present in Java 6 U10 and later (Linux: libnpjp2.so; Windows: npjp2.dll).

http://java.com/en/download/faq/firefox_newplugin.xml

Your plugins list shows outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 10.0 r32
  • Java Plug-in 1.5.0_09 for Netscape Navigator (DLL Helper)

Update the Java plugin to the latest version.

Update the Flash plugin to the latest version.