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New Tab no longer works, either from the pull-down menu or the "+" sign. Nothing happens.

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This behavior just started today without any warning. I've closed and restarted Firefox several times without fixing it. I downloaded an update 3.6.13 for Windows but the same problem persists. New Window works fine, but New Tab does nothing.

This behavior just started today without any warning. I've closed and restarted Firefox several times without fixing it. I downloaded an update 3.6.13 for Windows but the same problem persists. New Window works fine, but New Tab does nothing.

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That is a problem with the Ask.com toolbar (Tools > Add-ons > Extensions)

See:


Other things that need your attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  • Java Plug-in 1.6.0_10 for Netscape Navigator (DLL Helper)

Update the Java plugin to the latest version.