Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

trying to update firefox from 3.6.13 to version 4, but it will not let me it keeps saying I need to restart my PC to apply updates to previous version. i tried unitstalling but it will not let me unitstall

  • 3 vastausta
  • 2 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja Strewth2002

more options

Firefox was updating the other day and the PC crashed during this. Now unable to open firefox at all

Firefox was updating the other day and the PC crashed during this. Now unable to open firefox at all

Kaikki vastaukset (3)

more options

Try manually resetting the software update feature by deleting the files shown in the "Software Update not working properly" section of this link - http://kb.mozillazine.org/Software_Update

more options

Run the Firefox program once as Administrator (right-click: Run as Administrator).

more options

hi everyone thank you, managed to delete the files and then unistall it. i have reinstalled version4 and it works woo hooo. thank you again