Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

I can't login to my account. I had to create a new acct to post this.

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 4 näyttöä
  • Viimeisin kirjoittaja BenThairB4

BenThairB4
BenThairB4
more options

I have created my second new account today in order to post this. I wanted to post a question earlier, but when I tried to sign in Firefox told me the password I entered was wrong. It was not wrong. I created a new account and posted my question. Then to see if I could figure out what was wrong with my original account, I signed out of my new account and tried to sign in on my original account. No luck.

So then I tried to sign in to my new account. Same response: wrong password. I tried resetting my password four times and each time, after resetting it and being presented with the sign in page again, I got the same incorrect password response.

To post this I created another new account. To test whether this was related to the fact than I am now using Firefox 5, I tried to sign in with IE to both of my other accounts. No luck, same problem both times.

I have created my second new account today in order to post this. I wanted to post a question earlier, but when I tried to sign in Firefox told me the password I entered was wrong. It was not wrong. I created a new account and posted my question. Then to see if I could figure out what was wrong with my original account, I signed out of my new account and tried to sign in on my original account. No luck. So then I tried to sign in to my new account. Same response: wrong password. I tried resetting my password four times and each time, after resetting it and being presented with the sign in page again, I got the same incorrect password response. To post this I created another new account. To test whether this was related to the fact than I am now using Firefox 5, I tried to sign in with IE to both of my other accounts. No luck, same problem both times.

Muokattu , muokkaaja BenThairB4

Kaikki vastaukset (1)

BenThairB4
BenThairB4 Kysymyksen kysyjä
more options

I figured it out. The short explanation is this: Use different email addresses when you set up accounts, and for the password reset, use that same email address. Otherwise, Firefox will connect the reset with either nothing, or with a different account that had that email address assigned to it.