Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

I can't install. Says I don't have permissions to certain items. It won't update from 4 to 5. I can open 5 from my desktop but it won't update the older version with all the bookmarks.

  • 5 vastausta
  • 8 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja James

more options

What else do you want. I drop it in Apllications and it won't update. Say I don't have permission (on my own damn vcompouter) what's with that?

What else do you want. I drop it in Apllications and it won't update. Say I don't have permission (on my own damn vcompouter) what's with that?

Kaikki vastaukset (5)

more options

It means you don't have permission without entering your administrator's password.

Have you run Disk Utilities repair permissions? That being said I could not get FF 5.0 to run on my Mac with OS 10.6.8 I reverted back to FF 3.6.19

Good luck.

more options

Regarding the above: Password was entered. Is there a FireFox Technical person anywhere to be found? Quit wasting my time, please and just let me talk to someone who WORKS FOR FIREFOX and can answer this.

more options

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

And what? Lose all the contacts, bookmarks, etc?

Is there a FireFox Technical person anywhere to be found? Quit wasting my time, please and just let me talk to someone who WORKS FOR FIREFOX and can answer this.

more options

cor-el just said you will Not lose your bookmarks and other personal data as they are not in the Firefox folder but in a separate safe place. The Firefox Profile Folder in his reply was a link which was http://kb.mozillazine.org/Profile_folder_-_Firefox

For Mac: http://kb.mozillazine.org/Profile_folder_-_Firefox#Mac