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Firefox crashes

proserv
proserv
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I've done every support suggestion but it crashes every few minutes sometimes directly after starting firefox (also in safe mode)

I've done every support suggestion but it crashes every few minutes sometimes directly after starting firefox (also in safe mode)

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Swarnava Sengupta
Swarnava Sengupta
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Create a new profile as a test to check if your current profile is causing the problems. See Basic Troubleshooting: Make a new profile

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

See also http://kb.mozillazine.org/Firefox_crashes