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When trying to import bookmarks from Explorer my "Import data from another browser" menu item is grayed out / not functional.

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Trying to import bookmarks from explorer but when I get to the menu item "import data from another browser" under "import and backup" it isn't activated.

Trying to import bookmarks from explorer but when I get to the menu item "import data from another browser" under "import and backup" it isn't activated.

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do you have another web browser other than Firefox

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Yes, Explorer 8 but I have set Firefox as my default

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Are you running in Private Browsing mode?

http://support.mozilla.com/en-US/kb/Private+Browsing

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I don't think so... not sure what that is!

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You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"

To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history

  • Deselect: [ ] "Always use private browsing mode"