Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

I received an email to update Firefox and when trying to upload my McAfee security said it was a trojan and stopped upload

  • 3 vastausta
  • 1 henkilöllä on sama ongelma
  • 3 näyttöä
  • Viimeisin kirjoittaja rhoscar

rhoscar
rhoscar
more options

I received an email saying to use the link to update Firefox, on doing this my McAfee security said it was a trojan and stopped the upload. I deleted the email but I have just received another on. Is ther an email address I can send it to so you can check it out.

I received an email saying to use the link to update Firefox, on doing this my McAfee security said it was a trojan and stopped the upload. I deleted the email but I have just received another on. Is ther an email address I can send it to so you can check it out.

Valittu ratkaisu

Mozilla doesn't send email about updating Firefox from a link in the email. Someone is trying to induce you to install Malware or a virus on your PC under the guise of a Firefox update.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (3)

rhoscar
rhoscar Kysymyksen kysyjä
more options

I have received a second email

the-edmeister
the-edmeister
  • Moderator
more options

Valittu ratkaisu

Mozilla doesn't send email about updating Firefox from a link in the email. Someone is trying to induce you to install Malware or a virus on your PC under the guise of a Firefox update.

rhoscar
rhoscar Kysymyksen kysyjä
more options

Thanks for your answer. I thought I could forward it to Firefox so that they could find out who was doing this.