Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Some websites, including Firefox Help, tell me that I still have Firefox 3.6 when I have updated to 9.0.1 and that is confirmed in "About Firefox". What's going on?

  • 1 vastaus
  • 9 henkilöllä on sama ongelma
  • 33 näyttöä
  • Viimeisin kirjoittaja SafeBrowser

more options

Many websites that I go to have pop ups that tell me I need to up date to a newer version of Firefox because 3.6 is no longer supported and has security problem. I have updated multiple times over the last 3-4 months or more, and I still get this message. In the "about firefox" area it confirms that I have 9.0.1

Many websites that I go to have pop ups that tell me I need to up date to a newer version of Firefox because 3.6 is no longer supported and has security problem. I have updated multiple times over the last 3-4 months or more, and I still get this message. In the "about firefox" area it confirms that I have 9.0.1

Kaikki vastaukset (1)

more options

Your User Agent shows that your are using Firefox 3.5.3; click "More system details" to the right of your original question and scroll down to see:

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 FBSMTWB

See --> https://support.mozilla.org/en-US/kb/Finding%20your%20Firefox%20version

The problem with your User Agent being changed could be caused by Fast Browser Search (FBSMTWB) being installed on your system:
Remove Fast Browser Search

THEN, reset your User Agent:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary; be sure to un-check any items on the download pages that you do not want installed: