Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

firefox not working at all after defrag

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja Vivek

more options

I did a defrag and a system restore to a couple of weeks ago and now i can't use firefox at all. it's still in my computer but doesn't respond. i did a system restore because the new versuion of fire fox caused too many problems with my computer so i wanted to go backl to the older version.

I did a defrag and a system restore to a couple of weeks ago and now i can't use firefox at all. it's still in my computer but doesn't respond. i did a system restore because the new versuion of fire fox caused too many problems with my computer so i wanted to go backl to the older version.

Kaikki vastaukset (1)

more options

Hi,

You can try to install the latest version after doing a clean uninstall of the old version. Please see backup to backup important pieces of information.

In the Windows Control Panel > Add/Remove Programs, look for and uninstall Firefox or Mozilla Firefox, if present. Next in the Windows Start menu Run, type and enter %programfiles% and delete the Mozilla Firefox or Firefox folder. Likewise type and enter %appdata% and delete the Mozilla or Firefox folder. You can download the latest Firefox here: https://www.mozilla.org/en-US/firefox/new/

Firefox Installation Directory

Firefox Profile Folder & Files

Muokattu , muokkaaja Vivek