Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox not displaying a window now it's updated. Via safe mode, disabling addons and resetting to defaults does not help.

  • 2 vastausta
  • 2 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja Tiera

Tiera
Tiera
more options

I've opened via safe mode but all add-ons are disabled so I can't deal with them that way. Via the initial safe mode pop up I've selected disable add-ons, reset toolbars and controls, reset user preferences to Firefox defaults and restore default search engines (so everything except delete bookmarks). Hitting 'make changes and restart' button shows that firefox loads in the task manager but still no window opens.

I've also uninstalled, rebooted, re-installed, rebooted but I'm lost for what to do now :-/

I've opened via safe mode but all add-ons are disabled so I can't deal with them that way. Via the initial safe mode pop up I've selected disable add-ons, reset toolbars and controls, reset user preferences to Firefox defaults and restore default search engines (so everything except delete bookmarks). Hitting 'make changes and restart' button shows that firefox loads in the task manager but still no window opens. I've also uninstalled, rebooted, re-installed, rebooted but I'm lost for what to do now :-/

Valittu ratkaisu

That didn't work for me unfortunately, but I updated everything and anything that needed it. Cleaned the registry and de-fragmented the main disc also.

I ended up restoring a previous version of Firefox though. It now shows as the current version so I figure that there was a corrupt file somewhere that for some reason didn't repair when I uninstalled and then reinstalled the current version directly.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you able to start Firefox in Save mode?

If that works then try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

Tiera
Tiera Kysymyksen kysyjä
more options

Valittu ratkaisu

That didn't work for me unfortunately, but I updated everything and anything that needed it. Cleaned the registry and de-fragmented the main disc also.

I ended up restoring a previous version of Firefox though. It now shows as the current version so I figure that there was a corrupt file somewhere that for some reason didn't repair when I uninstalled and then reinstalled the current version directly.

Muokattu , muokkaaja Tiera