Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

LSP causes firefox to load pages very slowly

  • 4 vastausta
  • 2 henkilöllä on sama ongelma
  • 6 näyttöä
  • Viimeisin kirjoittaja John99

coverton
coverton
more options

I'm a developer for a company that produces content filtering software. Our filtering component is an LSP that monitors network traffic. For some time now, we've been experiencing periodic issues with Firefox and our LSP.

This is not a crash, and Firefox is not frozen. But when you try to load a page, Firefox comes to a point where it just spins trying to access the same socket over and over again. Clearly our LSP is doing something that Firefox doesn't like, but eventually Firefox breaks out of the spinning and loads the page.

I'd like to know if there is someone involved with Firefox development that I can communicate with to resolve this issue.

I'm a developer for a company that produces content filtering software. Our filtering component is an LSP that monitors network traffic. For some time now, we've been experiencing periodic issues with Firefox and our LSP. This is not a crash, and Firefox is not frozen. But when you try to load a page, Firefox comes to a point where it just spins trying to access the same socket over and over again. Clearly our LSP is doing something that Firefox doesn't like, but eventually Firefox breaks out of the spinning and loads the page. I'd like to know if there is someone involved with Firefox development that I can communicate with to resolve this issue.

Kaikki vastaukset (4)

Himanshu Garg
Himanshu Garg
more options

Go here and see if you could find any developer's info Mozilla Developers

coverton
coverton Kysymyksen kysyjä
more options

I have searched the support and developer forums, as well as bugzilla. I have not yet found a solution. There are many issues that seem to be similar to the one I'm experiencing, but none identical.

The issue I'm seeing is in Firefox 12. I know it worked properly in version 9, so this issue was introduced some time in the last 2 or 3 versions. I'm considering posting a bug to the bugzilla. Is that the proper approach?

Himanshu Garg
Himanshu Garg
more options

Yes, you can post a bug if you think its really a bug.

John99
John99
more options

Hi coverton,

I did pm you: 

You may not easily see this. Initially I do no want to answer your question on the forum, as an answer may then deter others from replying. This is not something that I understand but my suggestions are:

you say for some time you have had a problem 




       if this is a Firefox regression which version did it occur on 

       file a bug on bugzilla https://bugzilla.mozilla.org/enter_bug.cgi#h=dupes|Firefox
      
 or you may in fact find it is a known issue, an example of a bug fixed in Firefox 13 is
       
Bug 712363 - SSL connections do not work correctly when not managed by the socket transport service (including especially when the socket is not non-blocking) 
   
have a look through the mailing lists and forums you may find a useful one http://www.mozilla.org/about/forums/
   
also consider looking on the various mozillazine forums http://forums.mozillazine.org/index.php

This sort of problem is probably slightly outside the range of problems we attempt to solve on this forum.

My view is that basically if the problem clearly does not exist in one version of firefox, but does from a certain later version then there was some sort of change, and if that was not intentional it is a regression and appropriate to file a bug for.
( If the change was intentional there will almost definitely be a bug filed documenting the change. )

If you do post a bug suggestions would be

  • First try it in the latest nightly just in case the problem was fixed. http://nightly.mozilla.org/
  • Try to narrow down a regression window,
    so please test in Firefox 10 and 11.
  • There is a tool for narrowing down regressions by automatically downloading a bissected range of Nightly builds and running them in turn with a dialogue to confirm or otherwise that there is a problem (last time I tried the tool I had a problem with it but it was probably user error, or is now fixed )

Obviously you will need to rule out that it is due to changes in third party software, and to demonstrate the problem you will need some reproducible steps, so it could be appropriate to try discussing the problem on a forum in order to build some sort of test case prior to filing a bug.

As you have asked here it would be useful to know what happens so please post back if you file a bug or find a forum or mailing list that provides a solution.

Good Luck

P.S.
I note you filed Bug 756216 - LSP Causes Firefox to Load pages slowly

Muokattu , muokkaaja John99