Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

setup sync on new computer

  • 2 vastausta
  • 2 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja robdam1001

robdam1001
robdam1001
more options

OLD PC died. Trying to setup FF sync on new PC but every time I sign in to my existing sync account all I get is the pair device option. I don't want to pair a device, I just want to link my new pc to my sync account so I can start syncing again.

OLD PC died. Trying to setup FF sync on new PC but every time I sign in to my existing sync account all I get is the pair device option. I don't want to pair a device, I just want to link my new pc to my sync account so I can start syncing again.

Kaikki vastaukset (2)

the-edmeister
the-edmeister
  • Moderator
more options

You need three things to connect a new "device" to an existing Syn account.

  1. Account username
  2. Password
  3. Sync Key / Recovery Key or "Pair key"

If you are lacking your Sync Key / Recovery Key or can't open Firefox on your old PC to retrieve the "pair key", you won't be able to connect to your Sync account to get your data.

You need to use that "Pair a device" option to setup Sync on the new PC, or use the link in that window for I don't have the device with me - in that case you need your Sync Key / Recovery Key.
https://support.mozilla.com/en-US/kb/find-code-to-add-device-to-firefox-sync

robdam1001
robdam1001 Kysymyksen kysyjä
more options

Thx for your reply but that's pretty lame. My account is useless to me now since I cannot access my old DEAD PC.