Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

i need help with my flash plugin. i have updated it, uninstalled and reinstalled it. i have down graded it. nothing seems to work.

more options

My flash plugin keeps crashing. i have updated it, uninstalled it, reinstalled it. i have down graded it. nothing seems to work. it has been doing this for about 4 months now. it stopped crashing for about a week and now it started again. please help

My flash plugin keeps crashing. i have updated it, uninstalled it, reinstalled it. i have down graded it. nothing seems to work. it has been doing this for about 4 months now. it stopped crashing for about a week and now it started again. please help

Kaikki vastaukset (1)

more options

Much has changed since Flash 11.3 was released in June, but you might want to try an old trick anyway. That is to disable the "protected mode" that is unique to Firefox on Windows Vista/7. See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?

Does that make any difference?