We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox 20 Company wide won't go to typed url or show search boxed results.

dubaycr
dubaycr
more options

After installing FF20 on our corporate machines, we are getting these errors.

1) You can type an address into the address bar but hitting enter or the go-to button does not go-to to the address.

2) On the default FF search page, you can type into the search box, but hitting enter or clicking on the search button does nothing.

3) If you bring up the history window, you can double click any site and FF will open that site.


I tried disabling all Extensions and Add-ons to no avail. This is one at least 25 different computers for that many users...that I'm aware of, it could be more.

After installing FF20 on our corporate machines, we are getting these errors. 1) You can type an address into the address bar but hitting enter or the go-to button does not go-to to the address. 2) On the default FF search page, you can type into the search box, but hitting enter or clicking on the search button does nothing. 3) If you bring up the history window, you can double click any site and FF will open that site. I tried disabling all Extensions and Add-ons to no avail. This is one at least 25 different computers for that many users...that I'm aware of, it could be more.

Kaikki vastaukset (2)

the-edmeister
the-edmeister
  • Moderator
more options

Are you using roaming profiles in a Windows server environment?

https://bugzilla.mozilla.org/show_bug.cgi?id=857672

(Please don't comment in that Bug report unless you can provide a patch to fix the problem.) https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

This seems to be associated with having the Firefox settings folder, which is part of the user's Windows profile, on a UNC path.

I don't know how soon a fix will be rolled out for this. Users who need Firefox right now could try rolling back to 19.0.2. Please note, I haven't tested that. This article has a link under "I still want to downgrade": Install an older version of Firefox.