Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Can you please tell me how to a) stop the compatibility check, and b) stop the What's New page appearing everytime. Thanks

  • 1 vastaus
  • 2 henkilöllä on sama ongelma
  • 3 näyttöä
  • Viimeisin kirjoittaja philipp

rodale
rodale
more options

Having recently updated Firefox to version 20.0.1 I get the compatibility check everytime and also the What's new page. Can you tell me how I turn these off, please.

Having recently updated Firefox to version 20.0.1 I get the compatibility check everytime and also the What's new page. Can you tell me how I turn these off, please.

Valittu ratkaisu

hello rodale, what you're seeing is probably a side effect of firefox not being able to save certain preferences into its profile folder.

go to firefox > help > troubleshooting information, click on profile folder/show folder and close all firefox windows afterwards. a windows explorer window should open up - in there delete the file named user.js.

in case this didn't solve the issue yet please also refer to How to fix preferences that won't save.

Lue tämä vastaus kontekstissaan 👍 2

Kaikki vastaukset (1)

philipp
philipp
  • Moderator
more options

Valittu ratkaisu

hello rodale, what you're seeing is probably a side effect of firefox not being able to save certain preferences into its profile folder.

go to firefox > help > troubleshooting information, click on profile folder/show folder and close all firefox windows afterwards. a windows explorer window should open up - in there delete the file named user.js.

in case this didn't solve the issue yet please also refer to How to fix preferences that won't save.