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I cannot save pictures from facebook to "my Pictures" files on my hard drive. There is no place to indicate the type of file, such as jpg etc.

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I have been copying a picture & pasting it on my AOL email & saving photos from Facebook from email . Also, I cannot watch videos posted by my friends on Facebook. Firefox works fast on scrolling thru Facebook but I haven't found it to be that helpful for simple things I want to do. Thanks for any help you can provide.

I have been copying a picture & pasting it on my AOL email & saving photos from Facebook from email . Also, I cannot watch videos posted by my friends on Facebook. Firefox works fast on scrolling thru Facebook but I haven't found it to be that helpful for simple things I want to do. Thanks for any help you can provide.

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Hi perric,

On the first issue about pictures.

  • When you say "there is no place to indicate the type of file, such as jpg etc." is the problem that Facebook isn't including that in the file name and you need to add it? If you could explain this part a bit more.
  • Another way to save pictures is to use the Page Info dialog. While on the page with the images, you can use either:

    * right-click and choose View Page Info > Media
    * Alt+t (open the classic Tools menu) > Page Info > Media

    As you scroll down the list, you can preview and use the Save As button to save those "hard to get" images.

On the second issue about videos.

  • Do you see a gray space indicating that you need a plugin? Or does the video not play when you click it? Please explain what you're experiencing in a little more detail.

Hope that helps a bit.

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when i right click on any picture on any website that i want to save, i click on "Save image as..." and nothing happens. i can do it on Safari just fine.

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Hi bleednate, normally you would expect Firefox to display a dialog allowing you to choose a location to save the image, or if Firefox always uses the downloads folder, you would expect to see the green arrow light up and to have the download listed there.

Next time this happens, could you see whether you can save from the Media tab of the Page Info dialog? Either:

  • right-click and choose View Page Info > Media
  • Tools menu > Page Info > Media
  • click the padlock or globe icon in the address bar > More Information > Media

As you scroll down the list, you should see a preview of each image. Does the Save As button work from there?