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Firefox "print" prints some text on top of other text. How can I fix it?

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I want to print a webpage with a travel itinerary on it. The itinerary is quite long, exceeds the page height and overflows onto the next page. Unfortunately the information below the itinerary is then printed on top of the itinerary information on the overflow page.

I have tried the same page in Chrome, Safari and IE 10 and it prints correctly in all of them.

I use a css (print.css media='print') to control some of the print output.

Can anyone help please?


Application Basics


Name: Firefox Version: 24.0 User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:24.0) Gecko/20100101 Firefox/24.0

Extensions


Name: DownloadHelper Version: 4.9.14 Enabled: true ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}

Name: easy Xdebug Version: 1.5 Enabled: true ID: info@elime.be

Name: Firebug Version: 1.11.2 Enabled: true ID: firebug@software.joehewitt.com

Name: Live HTTP headers Version: 0.17 Enabled: true ID: {8f8fe09b-0bd3-4470-bc1b-8cad42b8203a}

Name: Page Speed Version: 1.12.9 Enabled: true ID: {e3f6c2cc-d8db-498c-af6c-499fb211db97}

Name: DivX Plus Web Player HTML5

Name: FreeHDSport.TV Version: 1.2 Enabled: false ID: freehdsport@freehdsport.tv

Name: Translate This! Version: 2.0 Enabled: false ID: jid0-k75TfRGfOXPHfEZmJ9cKu5eCgLc@jetpack

Important Modified Preferences


accessibility.typeaheadfind: true accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.smartBookmarksVersion: 4 browser.startup.homepage_override.buildID: 20130910160258 browser.startup.homepage_override.mstone: 24.0 dom.mozApps.used: true dom.w3c_touch_events.expose: false extensions.lastAppVersion: 24.0 gfx.blacklist.webgl.msaa: 4 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1382955114 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.ovshelper: 0 print.macosx.pagesetup-2: PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO print.print_bgcolor: false print.print_bgimages: false print.print_colorspace: print.print_command: print.print_downloadfonts: false print.print_duplex: 0 print.print_evenpages: true print.print_in_color: true print.print_margin_bottom: 0.5 print.print_margin_left: 0.5 print.print_margin_right: 0.5 print.print_margin_top: 0.5 print.print_oddpages: true print.print_orientation: 0 print.print_page_delay: 50 print.print_paper_data: 0 print.print_paper_height: 11.00 print.print_paper_name: print.print_paper_size_type: 1 print.print_paper_size_unit: 0 print.print_paper_width: 8.50 print.print_plex_name: print.print_resolution: 0 print.print_resolution_name: print.print_reversed: false print.print_scaling: 1.00 print.print_shrink_to_fit: true print.print_to_file: false print.print_unwriteable_margin_bottom: 57 print.print_unwriteable_margin_left: 25 print.print_unwriteable_margin_right: 25 print.print_unwriteable_margin_top: 25 privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.donottrackheader.enabled: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 security.csp.enable: false security.OCSP.enabled: 0 security.warn_viewing_mixed: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1381489144

user.js Preferences


Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.

Graphics


Device ID: 0x fd5 GPU Accelerated Windows: 1/1 OpenGL Vendor ID: 0x10de WebGL Renderer: NVIDIA Corporation -- NVIDIA GeForce GT 650M OpenGL Engine windowLayerManagerRemote: false AzureCanvasBackend: quartz AzureContentBackend: none AzureFallbackCanvasBackend: none

JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10 Version in use: 4.10

NSS Expected minimum version: 3.15.1 Basic ECC Version in use: 3.15.1 Basic ECC

NSSSMIME Expected minimum version: 3.15.1 Basic ECC Version in use: 3.15.1 Basic ECC

NSSSSL Expected minimum version: 3.15.1 Basic ECC Version in use: 3.15.1 Basic ECC

NSSUTIL Expected minimum version: 3.15.1 Version in use: 3.15.1

I want to print a webpage with a travel itinerary on it. The itinerary is quite long, exceeds the page height and overflows onto the next page. Unfortunately the information below the itinerary is then printed on top of the itinerary information on the overflow page. I have tried the same page in Chrome, Safari and IE 10 and it prints correctly in all of them. I use a css (print.css media='print') to control some of the print output. Can anyone help please? Application Basics ------------------ Name: Firefox Version: 24.0 User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:24.0) Gecko/20100101 Firefox/24.0 Extensions ---------- Name: DownloadHelper Version: 4.9.14 Enabled: true ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} Name: easy Xdebug Version: 1.5 Enabled: true ID: info@elime.be Name: Firebug Version: 1.11.2 Enabled: true ID: firebug@software.joehewitt.com Name: Live HTTP headers Version: 0.17 Enabled: true ID: {8f8fe09b-0bd3-4470-bc1b-8cad42b8203a} Name: Page Speed Version: 1.12.9 Enabled: true ID: {e3f6c2cc-d8db-498c-af6c-499fb211db97} Name: DivX Plus Web Player HTML5 <video> Version: 2.1.2.145 Enabled: false ID: {23fcfd51-4958-4f00-80a3-ae97e717ed8b} Name: FreeHDSport.TV Version: 1.2 Enabled: false ID: freehdsport@freehdsport.tv Name: Translate This! Version: 2.0 Enabled: false ID: jid0-k75TfRGfOXPHfEZmJ9cKu5eCgLc@jetpack Important Modified Preferences ------------------------------ accessibility.typeaheadfind: true accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.smartBookmarksVersion: 4 browser.startup.homepage_override.buildID: 20130910160258 browser.startup.homepage_override.mstone: 24.0 dom.mozApps.used: true dom.w3c_touch_events.expose: false extensions.lastAppVersion: 24.0 gfx.blacklist.webgl.msaa: 4 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1382955114 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.ovshelper: 0 print.macosx.pagesetup-2: PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO print.print_bgcolor: false print.print_bgimages: false print.print_colorspace: print.print_command: print.print_downloadfonts: false print.print_duplex: 0 print.print_evenpages: true print.print_in_color: true print.print_margin_bottom: 0.5 print.print_margin_left: 0.5 print.print_margin_right: 0.5 print.print_margin_top: 0.5 print.print_oddpages: true print.print_orientation: 0 print.print_page_delay: 50 print.print_paper_data: 0 print.print_paper_height: 11.00 print.print_paper_name: print.print_paper_size_type: 1 print.print_paper_size_unit: 0 print.print_paper_width: 8.50 print.print_plex_name: print.print_resolution: 0 print.print_resolution_name: print.print_reversed: false print.print_scaling: 1.00 print.print_shrink_to_fit: true print.print_to_file: false print.print_unwriteable_margin_bottom: 57 print.print_unwriteable_margin_left: 25 print.print_unwriteable_margin_right: 25 print.print_unwriteable_margin_top: 25 privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.donottrackheader.enabled: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 security.csp.enable: false security.OCSP.enabled: 0 security.warn_viewing_mixed: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1381489144 user.js Preferences ------------------- Your profile folder contains a user.js file, which includes preferences that were not created by Firefox. Graphics -------- Device ID: 0x fd5 GPU Accelerated Windows: 1/1 OpenGL Vendor ID: 0x10de WebGL Renderer: NVIDIA Corporation -- NVIDIA GeForce GT 650M OpenGL Engine windowLayerManagerRemote: false AzureCanvasBackend: quartz AzureContentBackend: none AzureFallbackCanvasBackend: none JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10 Version in use: 4.10 NSS Expected minimum version: 3.15.1 Basic ECC Version in use: 3.15.1 Basic ECC NSSSMIME Expected minimum version: 3.15.1 Basic ECC Version in use: 3.15.1 Basic ECC NSSSSL Expected minimum version: 3.15.1 Basic ECC Version in use: 3.15.1 Basic ECC NSSUTIL Expected minimum version: 3.15.1 Version in use: 3.15.1

Valittu ratkaisu

Hi,


I managed to find a fix on this site: http://new.kfb.localhost:8888/reise.php?reise=67552

I added

   overflow: visible !important 

in the print stylesheet to the class that was causing the problem and now it looks just fine :)

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (5)

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Hi midnig-

I found this article on troubleshooting print issues:

http://mzl.la/MCCq7H

I see that you have covered some of the basic troubleshooting tips- but you might try resetting the printer. Here are some other suggestions:

- If you have made changes to Advanced font settings like increasing the minimum/default font size then try the default minimum setting "none" and the default font size 16 in case the current setting is causing problems.

- Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none) Make sure that you allow pages to choose their own fonts.

- Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above" It is better not to increase the minimum font size, but to use an extension to set the default page zoom to prevent issues with text not being displayed properly.

- You can use an extension to set a default font size and page zoom on web pages.

Default FullZoom Level: https://addons.mozilla.org/firefox/addon/default-fullzoom-level/ NoSquint: https://addons.mozilla.org/firefox/addon/nosquint/

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Hi,

Thanks for the reply. Unfortunately resetting the printer did not work.

The font settings were also already as suggested by you.

Perhaps my problem may be clearer if look at the site where I experience it: http://www.kreuzfahrtberater.de/reise.php?reise=67552

If you go File -> Print and then print it as a pdf, you will notice on page 2 that the text overlaps at the top of the page. I've also attached a screenshot of the relevant part of the page.

Thanks m

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Valittu ratkaisu

Hi,


I managed to find a fix on this site: http://new.kfb.localhost:8888/reise.php?reise=67552

I added

   overflow: visible !important 

in the print stylesheet to the class that was causing the problem and now it looks just fine :)

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I'm glad you were able to find a solution!

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Yes, overflow:auto strikes again... hopefully that will be fixed some day!