Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

I keep getting a new tab asking me to update Firefox & JAVA but I already have the most current versions. I also am getting ads on the homepage

  • 2 vastausta
  • 2 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja cor-el

IG-Normy
IG-Normy
more options

After updating the most current Firefox I now get Ads on the home page that I can't get rid of even with the "X" box on the window. I have to shut down Firefox and start over to get anywhere. I didn't have this problem before the update. I also had a change to the new tab/page feature. I used to click for a new tab and a series of boxes would show where I've been so I can perhaps select one. That feature has changed and I now get a tab/page that says it is owned by AVG. Where is my old page

After updating the most current Firefox I now get Ads on the home page that I can't get rid of even with the "X" box on the window. I have to shut down Firefox and start over to get anywhere. I didn't have this problem before the update. I also had a change to the new tab/page feature. I used to click for a new tab and a series of boxes would show where I've been so I can perhaps select one. That feature has changed and I now get a tab/page that says it is owned by AVG. Where is my old page

Kaikki vastaukset (2)

kobe
kobe
more options

If it opens in a new tab it is likely fake.

Can you post a link of it, you may also want to check for malware.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check the browser.newtab.url pref(s) on the about:config page and reset user set (bold) prefs via the right-click context menu to the default value.

If you do not keep changes after a restart or otherwise have problems with preferences, see: