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Thunderbird freezes and shows white screen when I hit the 'reply' button. What could be the reason?

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  • 3 henkilöllä on sama ongelma
  • 7 näyttöä
  • Viimeisin kirjoittaja christ1

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Everytime I try and reply to emails, Thunderbird freezes and goes into white screen mode. The whole process takes about 15 seconds before the reply window shows.

Everytime I try and reply to emails, Thunderbird freezes and goes into white screen mode. The whole process takes about 15 seconds before the reply window shows.

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What is your anti-virus s/w?

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Windows Security Essentials

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Running Windows 8

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Start *Windows* in safe mode with networking enabled. - http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does the problem go away?

Muokattu , muokkaaja christ1