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Crashes on AT&T Avail 2 android 4.0

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  • 6 henkilöllä on sama ongelma
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  • Viimeisin kirjoittaja guigs

stacynicholscheek
stacynicholscheek
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Every time I try to use Firefox it crashes after a few minutes for no apparent reason. Why? If it continues I will have to uninstall it.

Every time I try to use Firefox it crashes after a few minutes for no apparent reason. Why? If it continues I will have to uninstall it.

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guigs
guigs
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Hi stacynicholscheek,

Thank you for your question. As I understand there are also crash reports on an Firefox for Android.

You can submit crash reports the same way on an Android as you can on desktop. If you open up the page "about:support" and click on "All Crash Reports" and there is a reported id, please provide the id with the bp-numberlettersequence pattern in your response. If it crashes on startup, please try to clear the data of the application and restart the browser, then if not please reinstall Firefox for Beta.