Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox is already running, but is not responding

  • 3 réponses
  • 18 ont ce problème
  • 1 vue
  • Dernière réponse par omnimodis

more options

None of the suggested solutions work. I have tried the following (not in actual order)/useful information: - Restarted Windows in case problem was just a fluke - Ran numerous memory tests/benchmarks to check hardware. 0% memory errors. - Have newest drivers and applications (i.e. Flash) always updated to latest stable versions - Deleted parent.lock file - Ensured that profile folder (and sub-folders) are not read-only - Only have 4 extensions, and always latest versions (AdBlock Edge, DownThemAll, Garmin Comm., Pocket) - Completely uninstalled Firefox w/ deleted profile and clean installed various post 29.0b1 versions and problem returns after numerous sessions. - Reverted to version 28 (clean install and non-clean install downgrade) and error did not occur during 2 days of test period.

None of the suggested solutions work. I have tried the following (not in actual order)/useful information: - Restarted Windows in case problem was just a fluke - Ran numerous memory tests/benchmarks to check hardware. 0% memory errors. - Have newest drivers and applications (i.e. Flash) always updated to latest stable versions - Deleted parent.lock file - Ensured that profile folder (and sub-folders) are not read-only - Only have 4 extensions, and always latest versions (AdBlock Edge, DownThemAll, Garmin Comm., Pocket) - Completely uninstalled Firefox w/ deleted profile and clean installed various post 29.0b1 versions and problem returns after numerous sessions. - Reverted to version 28 (clean install and non-clean install downgrade) and error did not occur during 2 days of test period.

Toutes les réponses (3)

more options

hello omnimodis, unfortunately this is currently a bug in the current firefox version when you have set your history to be cleared at firefox shutdown - that is investigated and in the process of getting fixed by mozilla's developers with a high priority.

more options

Solution choisie

more options

Thank you for the update! Yep, disabling that for now actually has resolved the issue completely, and turning it back on reintroduces the bug so that really must be it. Thanks, until it's fixed, I'll just disable the cleaning at shutdown.