Can't delete SOME messages in one account in Thunderbird
New computer Ubuntu 14.04 with Thunderbird 24.5.0 - Have six (6) accounts. In one account I can not delete messages. I can forward them, receive new ones, and move them (except to Trash), but not delete. The other 5 accounts work fine. All are POP accounts. I've checked and compared permissions. Ran "Repair Folder" on Trash. Ideas welcome. :) Thanks!
Solution choisie
If that account has always had that problem.
Access the Profile folder mail account and delete the Trash files.
- Profile folders are hidden files, so you need to make hidden files visible first.
- Then close Thunderbird.
- Locate Profile folder
Linux and Unix Profile folders are located here:
- ~/.thunderbird/<Profile name>/
However, if you're using a third party build from Debian or Ubuntu, those builds store your profile folder here:
- ~/.mozilla-thunderbird<Profile name>.
Both are hidden folders.
To show hidden files in Nautilus (Gnome desktop's default file browser), choose "View -> Show Hidden Files".
- click on 'Mail' folder
- click on mail account name
- look for and delete the 'Trash' file and the 'Trash.msf' file
- Restart Thunderbird and a new Delete folder will be created.
or try
If the Deleted file is full, right click on Deleted folder and select 'Empty' and then right click and select 'compact'. Otherwise do the first option, but you will lose all in the deleted file.
Toutes les réponses (2)
Solution choisie
If that account has always had that problem.
Access the Profile folder mail account and delete the Trash files.
- Profile folders are hidden files, so you need to make hidden files visible first.
- Then close Thunderbird.
- Locate Profile folder
Linux and Unix Profile folders are located here:
- ~/.thunderbird/<Profile name>/
However, if you're using a third party build from Debian or Ubuntu, those builds store your profile folder here:
- ~/.mozilla-thunderbird<Profile name>.
Both are hidden folders.
To show hidden files in Nautilus (Gnome desktop's default file browser), choose "View -> Show Hidden Files".
- click on 'Mail' folder
- click on mail account name
- look for and delete the 'Trash' file and the 'Trash.msf' file
- Restart Thunderbird and a new Delete folder will be created.
or try
If the Deleted file is full, right click on Deleted folder and select 'Empty' and then right click and select 'compact'. Otherwise do the first option, but you will lose all in the deleted file.
That did it! Thanks Toad-Hall!
Sidenote for others with this problem: I had tried shutting Thunderbird, deleting Trash folder, recreating Trash folder myself, then restarted Thunderbird and had the same condition. :-( When I did as Todd-Hall suggested and let Thunderbird create the Trash Folder, all was back to normal. :-)