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I cannot find where to input my passcode from my iOS devices

  • 4 réponses
  • 3 ont ce problème
  • 2 vues
  • Dernière réponse par Jill.

Jill.
Jill.
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My Firefox browser on my iPad froze completely and I deleted the app then reinstalled it. Now I cannot sync as !) I cannot find anywhere to input the passcode on my pc 2) I do not have a note of my recovery key 3) I do not have the option in the sync menu on the pc to 'link' the device.

Can anyone help me to re sync my iOS device please?

My Firefox browser on my iPad froze completely and I deleted the app then reinstalled it. Now I cannot sync as !) I cannot find anywhere to input the passcode on my pc 2) I do not have a note of my recovery key 3) I do not have the option in the sync menu on the pc to 'link' the device. Can anyone help me to re sync my iOS device please?

Solution choisie

Thank you Michael, hopefully there will be something soon. In the meantime I will delete this app - it's a shame, because it worked fine until the latest upgrade.

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Toutes les réponses (4)

Michael Verdi
Michael Verdi
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Hi,
It sounds like you are talking about Firefox Home and I'm sorry to say that the app is no longer supported and won't work with sync in Firefox 29.
-Michael

Jill.
Jill. Auteur de la question
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Thank you Michael. Is there an app that does work?

Michael Verdi
Michael Verdi
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I'm sorry, there isn't. We have Firefox for Android that will sync with desktop Firefox but we don't have anything for iOS right now.

- Michael

Jill.
Jill. Auteur de la question
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Solution choisie

Thank you Michael, hopefully there will be something soon. In the meantime I will delete this app - it's a shame, because it worked fine until the latest upgrade.