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Firefox won't load after clearing cache - Why?!?!

  • 5 réponses
  • 1 a ce problème
  • 64 vues
  • Dernière réponse par Aman Routh

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I'm on a MAC. I cleared my cache and immediately Firefox stopped working. I deleted Firefox from my Applications folder, re-downloaded it from the internet & re-installed it. It still won't start up. When I click on the icon in my Dock, it says "Application Not Responding". I have re-installed it 3 times with no luck.

I read that I could try changing my profile somewhere within Firefox, but if the App is not loading, I cannot access this!

Please Help!

I'm on a MAC. I cleared my cache and immediately Firefox stopped working. I deleted Firefox from my Applications folder, re-downloaded it from the internet & re-installed it. It still won't start up. When I click on the icon in my Dock, it says "Application Not Responding". I have re-installed it 3 times with no luck. I read that I could try changing my profile somewhere within Firefox, but if the App is not loading, I cannot access this! Please Help!

Solution choisie

Is your problem solved out?? Did creating a new profile solved your problem??

If yes then please mark this thread as solved, else feel free to ask questions.

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I did read through all that and did not find a solution.

This (pasted below) caught my eye and I think it might work. However I cannot access ANYTHING when I try to open Firefox. So how can I access Profile Manager to create a new profile????

Firefox previously worked— If Firefox previously worked but suddenly doesn't start, it may be due to some corrupt data in your settings. Uninstalling and reinstalling Firefox would not fix this problem because your settings are not removed on uninstall.

To test to see if this is the problem, use the Profile Manager to create a new profile. If the problem goes away, you can then move your bookmarks and other important settings into the new profile.

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See this help article with all the details about How to open Profile manager.

Profile Manager - Create, remove or switch Firefox profiles

Does it helped??

Modifié le par Aman Routh

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T H A N K Y O U  !  !  !  !  !

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Solution choisie

Is your problem solved out?? Did creating a new profile solved your problem??

If yes then please mark this thread as solved, else feel free to ask questions.