pop-up windows with the following web address keep popping up asking me to update or install something. How can I get rid of this badware? http://asrv-a.akama
It keeps popping up. How do I prevent this malware to install itself every time I update?
How do I get rid of:
http://asrv-a.akamaihd.net/sd/dw32.html?u=http%3A%2F%2Fasrv-a.akamaihd.net%2Fsd%2Fapps%2Ffusionx%2F0.0.4.html%3Faff%3D1700-1043&p=OnlineBrowserAdvertising&a=&c=1700-1043&b=firefox&bv=29&t1=1400863985151&tt=1400863985151&r=support.mozilla.org&ua=2&n=yb_fusionx&sn=&mpa=0&mp=0
It keeps popping up.
How do I prevent this malware to install itself every time I update?
Solution choisie
hello, you probably have malicious addons and other adware present on your system. please try these steps:
- reset firefox (this will keep your bookmarks and passwords)
- afterwards go to the firefox menu
> addons > extensions and in case there are still extensions listed there, disable them.
- finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.
Troubleshoot Firefox issues caused by malware
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Solution choisie
hello, you probably have malicious addons and other adware present on your system. please try these steps:
- reset firefox (this will keep your bookmarks and passwords)
- afterwards go to the firefox menu > addons > extensions and in case there are still extensions listed there, disable them.
- finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.