Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Having done everything possible, why won't firefox download?

  • 2 réponses
  • 1 a ce problème
  • 9 vues
  • Dernière réponse par cor-el

more options

Hi. I have a Dell Inspiron running on Windows 8 (not 8.1). When I get as far as the download page it simply won't download. Nothing freezes, it just won't download. I've gone via different support sites, run malware, turned off firewalls and antivirus, but nothing works. I downloaded it onto my pc (also running Windows 8) with no problem. Please can you help? Thanks, Andy

Hi. I have a Dell Inspiron running on Windows 8 (not 8.1). When I get as far as the download page it simply won't download. Nothing freezes, it just won't download. I've gone via different support sites, run malware, turned off firewalls and antivirus, but nothing works. I downloaded it onto my pc (also running Windows 8) with no problem. Please can you help? Thanks, Andy

Toutes les réponses (2)

more options

hello Andy,

                  If you want to download firefox please visit this link and follow the instruction which will really help you out as you may be skipping few step and after that do reply on the forum.

https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-windows?esab=a&s=how+to+download+firefox&r=1&as=s

regards, GAUTAM SHARMA.

more options

Try this instead:

You may have to disable your anti-virus software temporarily if the problem persists.