Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I am trying to install the "Java Runtime Environment" plugin. It is continuously showing as not available. What can I do to get round this?

  • 1 réponse
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par ideato

Bramblefly
Bramblefly
more options

I am asked to install this update by an educational website.

The sequence of events is:

1. Message appears at interactive site on page "A plugin is needed to display this content." along with an Install Plugin button. 2.Pressing the install button brings up a dialogue box, "Plugin Finder Service" with "Java Runtime Environment" ticked. 3. I press "Next" to install. New dialogue box comes up showing "Java Runtime Environment" as "Not available" and states that no plugins were installed. 4. The only availablre option "finish," closes the dialogue box.

I have tried following instructions in help but these always bring me back to the same process. I have downloaded the most recent Java software and nothing has changed.

Any ideas to successfully install "Java Runtime Environment." Maybe there's a successor plug-in.

All help gratefully received.

Thanks,

Andrew Bramley

I am asked to install this update by an educational website. The sequence of events is: 1. Message appears at interactive site on page "A plugin is needed to display this content." along with an Install Plugin button. 2.Pressing the install button brings up a dialogue box, "Plugin Finder Service" with "Java Runtime Environment" ticked. 3. I press "Next" to install. New dialogue box comes up showing "Java Runtime Environment" as "Not available" and states that no plugins were installed. 4. The only availablre option "finish," closes the dialogue box. I have tried following instructions in help but these always bring me back to the same process. I have downloaded the most recent Java software and nothing has changed. Any ideas to successfully install "Java Runtime Environment." Maybe there's a successor plug-in. All help gratefully received. Thanks, Andrew Bramley

Toutes les réponses (1)

ideato
ideato
more options

Hello Andrew, try download Java Runtime Environment (JRE) from the next link : https://www.java.com/en/download/ . If you can not then try the manual way from the next link : https://www.java.com/en/download/manual.jsp (select the Windows Offline, filesize: 28.0 MB). In.... general, try to use the official sites when you install Java or flash etc.


thank you