Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Changed email server password, can't change in Thunderbird

more options

I had to change my email password on the server, but I can't change it in Thunderbird. I went into options -> security -> passwords and deleted the old passwords. I also went into help-> troubleshooting information and deleted the password files there. I rebooted my computer a couple of times, but TB is not prompting me for a new password. When I click "get mail", the status bar says "Connecting to POP.rogers.broadband.com" for a second and then does nothing.

I had to change my email password on the server, but I can't change it in Thunderbird. I went into options -> security -> passwords and deleted the old passwords. I also went into help-> troubleshooting information and deleted the password files there. I rebooted my computer a couple of times, but TB is not prompting me for a new password. When I click "get mail", the status bar says "Connecting to POP.rogers.broadband.com" for a second and then does nothing.

Toutes les réponses (1)

more options

The Saved Password Editor add-on should help here, although it's strange it wouldn't ask for the password as you've deleted it.

Please consider making a donation to its author if it ends up helping you solve the problem.