We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I have tried to access BTMAIL from my tablet and phone using firefix for android I keep getting this web site https://btmail.bt.com/cp/mobile-notsupport.jsp

  • 1 réponse
  • 2 ont ce problème
  • 18 vues
  • Dernière réponse par guigs

Phil2
Phil2
more options

When BTyahoo mail became btmail I was no longer able to use firefox on my mobile or tablet to access my email. Firefox works fine with a windows system. When I queried this with BT they blame firefox. However I keep getting redirected to a BT page which says https://btmail.bt.com/cp/mobile-notsupport.jsp


It looks like you're using a device or browser that isn't supported. BT Mail on mobile or tablet works with the following browsers: Google Chrome Apple Safari (iOS5+) Android Browser (2.3+) Windows Phone (8+)

When BTyahoo mail became btmail I was no longer able to use firefox on my mobile or tablet to access my email. Firefox works fine with a windows system. When I queried this with BT they blame firefox. However I keep getting redirected to a BT page which says https://btmail.bt.com/cp/mobile-notsupport.jsp It looks like you're using a device or browser that isn't supported. BT Mail on mobile or tablet works with the following browsers: Google Chrome Apple Safari (iOS5+) Android Browser (2.3+) Windows Phone (8+)

Solution choisie

HI Phil2, If this continues to happen from the login page as well: www.bt.com/btmail, it is also possible to request the desktop site.

  1. Tap on settings menu
  2. Tab on "Request desktop site" and refresh the page.

Does this help?

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (1)

guigs
guigs
more options

Solution choisie

HI Phil2, If this continues to happen from the login page as well: www.bt.com/btmail, it is also possible to request the desktop site.

  1. Tap on settings menu
  2. Tab on "Request desktop site" and refresh the page.

Does this help?