Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Crash report even when Firefox is not running

  • 2 réponses
  • 2 ont ce problème
  • 9 vues
  • Dernière réponse par MacH52

more options

Recently I keep getting the crash report dialogue box on screen even though Firefox is not running.

I can open and use Firefox without crashing, but shortly after closing Firefox the crash report appears.

I am running the latest version with all add ons up to date.

Any suggestions please?

Recently I keep getting the crash report dialogue box on screen even though Firefox is not running. I can open and use Firefox without crashing, but shortly after closing Firefox the crash report appears. I am running the latest version with all add ons up to date. Any suggestions please?

Toutes les réponses (2)

more options

hello MacH52, in case you are using AVAST 2015 as your security software, please turn off HTTPS scanning within its settings. https://www.mozilla.org/en-US/firefox/33.0.2/releasenotes/#known-issues

more options

Many Thanks, will give that a try.