Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Beta 34 doesn't print in Windows 10TP 6.4.9860, just blank pages.

carolinagirl38D
carolinagirl38D
more options

Went through all the suggested fixes, reset printer but all the printer does is feed paper (two sheets for a single page doc). I converted the webpage to a PDF and it printed.

Went through all the suggested fixes, reset printer but all the printer does is feed paper (two sheets for a single page doc). I converted the webpage to a PDF and it printed.

Toutes les réponses (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

There is a bug on file for this but it's still in the early stages of investigation, as you can see:

1089188 – Printing blank pages on Windows 10

I think someone with knowledge of Windows printing will need to step up and examine what has changed on the Windows print API side, or it could be a while before this gets addressed.

Since you have Adobe's CreatePDF extension, that probably is your best workaround for the moment since it bypasses the printing process completely.