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immediately updating to 33.0.3 when in new message curser/mouse is slow.

  • 1 réponse
  • 1 a ce problème
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  • Dernière réponse par FredMcD

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when I start a new message the mouse is slow to respond. this happened immediately after updating to ver 33.0.3. this is not a problem when simply viewing the emails. windows xp pro thanks christy

when I start a new message the mouse is slow to respond. this happened immediately after updating to ver 33.0.3. this is not a problem when simply viewing the emails. windows xp pro thanks christy

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What computer system are you using? Did you post this from the problem computer? If not;

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.


Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.