Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox gives error not responding when trying to download a file

  • 2 réponses
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par soccermom21

more options

I have tried every troubleshooting step that I thought might work with no luck.

When trying to download a file from an email attachment or a website Firefox hangs for a moment then goes to (not responding) and goes dim. It then gives an option to wait or close and look for a solution.

I am able to download files in Version 29; however, not any versions after that. I am able to download files in IE.

I have tried every troubleshooting step that I thought might work with no luck. When trying to download a file from an email attachment or a website Firefox hangs for a moment then goes to (not responding) and goes dim. It then gives an option to wait or close and look for a solution. I am able to download files in Version 29; however, not any versions after that. I am able to download files in IE.

Toutes les réponses (2)

more options

In the newer version, I would highly recommend trying these troubleshooting steps: What to do if you can't download or save files

more options

That is the problem that I am having. I have went through all of those steps and I am still unable to download files in FF.