Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

When I play videos from VIMEO, all I get is the picture and no sound. They work fine on IE, but suddenly won't on Firefox. Using Windows 8.1.

  • 1 réponse
  • 6 ont ce problème
  • 1 vue
  • Dernière réponse par maccifj

more options

This just started happening today. (I believe yesterday there was an automatic Windows 8.1 update when I shutdown - don't know if that is related.) Anyway, when I click on a VIMEO video - ANY VIMEO video - all i get is the video (picture) but no sound.

If I go to that same link in Internet Explorer, the same VIMEO video and sound play perfectly.

Videos from other sites, Youtube, etc. all work with no problems in either browser.

Any simple solutions for this fix?

I'm using a relatively new Dell XPS 8700 desktop with Windows 8.1.

This just started happening today. (I believe yesterday there was an automatic Windows 8.1 update when I shutdown - don't know if that is related.) Anyway, when I click on a VIMEO video - ANY VIMEO video - all i get is the video (picture) but no sound. If I go to that same link in Internet Explorer, the same VIMEO video and sound play perfectly. Videos from other sites, Youtube, etc. all work with no problems in either browser. Any simple solutions for this fix? I'm using a relatively new Dell XPS 8700 desktop with Windows 8.1.

Solution choisie

Never mind - I just ran a Firefox update and that seemed to solve the problem.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

more options

Solution choisie

Never mind - I just ran a Firefox update and that seemed to solve the problem.

Modifié le par maccifj