Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Files I download through Firefox delete themselves

  • 1 réponse
  • 1 a ce problème
  • 18 vues
  • Dernière réponse par cor-el

gustavson
gustavson
more options

Twice now I have downloaded files to work on through firefox. The first time I downloaded an excel file, worked on it for several hours, saved, and then found it was completely erased from my hard drive with no record that such a file existed. The second time this happened it was a word document in which the same thing has happened. The files also fail to show in my firefox download history. I need to know if there is a way to recover those files.

Twice now I have downloaded files to work on through firefox. The first time I downloaded an excel file, worked on it for several hours, saved, and then found it was completely erased from my hard drive with no record that such a file existed. The second time this happened it was a word document in which the same thing has happened. The files also fail to show in my firefox download history. I need to know if there is a way to recover those files.

Solution choisie

Did you download and saved the files or did you open them in an application (Excel)?

In case of the latter the files would be saved in the Windows %temp% folder and files in that folder can be removed at any time, so if they are no longer there then that has happened.

If you have saved the files then your anti-virus or other cleanup or security software may have removed them.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

Did you download and saved the files or did you open them in an application (Excel)?

In case of the latter the files would be saved in the Windows %temp% folder and files in that folder can be removed at any time, so if they are no longer there then that has happened.

If you have saved the files then your anti-virus or other cleanup or security software may have removed them.