Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I can't view/open attachments unless I use the option "view in classic reader". This is very unhandy. Any ideas on how to fix? Version 31.3.0

  • 3 réponses
  • 6 ont ce problème
  • 1 vue
  • Dernière réponse par konce7

konce7
konce7
more options

I use Thunderbird (Ver 31.3.0) for several email accounts and on my main account only, it rarely shows the attachments in the email. There used to be a button to click on to either "preview", "open", or "save" ("preview" option is only for pdf attachments). That whole menu bar is gone. But only on my main account, the other accounts all work okay. The only way that I've found to be able to get to the attachment is to use the "view using the classic reader". Then I have to click on the attachment and it downloads it and opens it up. I'd like to get the options back without having to do all the extra clicking to get to the attachments.

Thanks!

~Konce

I use Thunderbird (Ver 31.3.0) for several email accounts and on my main account only, it rarely shows the attachments in the email. There used to be a button to click on to either "preview", "open", or "save" ("preview" option is only for pdf attachments). That whole menu bar is gone. But only on my main account, the other accounts all work okay. The only way that I've found to be able to get to the attachment is to use the "view using the classic reader". Then I have to click on the attachment and it downloads it and opens it up. I'd like to get the options back without having to do all the extra clicking to get to the attachments. Thanks! ~Konce

Solution choisie

That sounds like the conversations add-on. Is it?

Lire cette réponse dans son contexte 👍 2

Toutes les réponses (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

That sounds like the conversations add-on. Is it?

konce7
konce7 Auteur de la question
more options

Yes, when I disable the conversations add-on, I can then get to the attachment...but I like the conversations add-on otherwise and it used to handle the attachments just fine.

konce7
konce7 Auteur de la question
more options

It's evidently an issue that began with Ver. 31. The add-on logic supposedly never changed...but it seems to be a problem when using IMAP and you're not downloading the emails locally. Once I changed that setting, it works again like it used to. I just wish I didn't have to download them locally to make it work. Thread from the add-on creator here: https://github.com/protz/GMail-Conversation-View/issues/841

~Konce