Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Application Tab not showing SWF

stevecartersupport
stevecartersupport
more options

I am working with a customer that has Windows 7 Premium with Flash 16 installed in Firefox 34. However she is having trouble with sites not playing Flash material. I have found that under the Application Tab in Firefox options no .SWF is showing. I have the same setup on my Windows 7 computer and the swf does show.

Any Idea why the application is not recognized?

I am working with a customer that has Windows 7 Premium with Flash 16 installed in Firefox 34. However she is having trouble with sites not playing Flash material. I have found that under the Application Tab in Firefox options no .SWF is showing. I have the same setup on my Windows 7 computer and the swf does show. Any Idea why the application is not recognized?

Toutes les réponses (1)

the-edmeister
the-edmeister
  • Moderator
more options

Does your customer have the Plugin version of Flash installed? IE uses the ActiveX version of Flash, where Firefox needs the Plugin version. Plus Chrome has its' own version, so there are three distinct versions of Flash for Windows operating systems.