Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Trouble deleting Firefox 34 - most recent release

  • 1 réponse
  • 6 ont ce problème
  • 21 vues
  • Dernière réponse par jayelbe

CyanaT
CyanaT
more options

I can't delete Mozilla Foxfire using my control panel after doing a system restore. My computer was corrupted recently and I was having problems with the most recent version (Flash shockwave add-on kept crashing) so I deleted Foxfire without issues. I continued to have problems so I did a system restore, choosing the most recent restore point when I no issues. Foxfire seemed to be part of this restore, but unfortunately does not work. How do I fully delete the non-functional Foxfire from my computer so I can reload a functioning version.

Thank you!

I can't delete Mozilla Foxfire using my control panel after doing a system restore. My computer was corrupted recently and I was having problems with the most recent version (Flash shockwave add-on kept crashing) so I deleted Foxfire without issues. I continued to have problems so I did a system restore, choosing the most recent restore point when I no issues. Foxfire seemed to be part of this restore, but unfortunately does not work. How do I fully delete the non-functional Foxfire from my computer so I can reload a functioning version. Thank you!

Toutes les réponses (1)

jayelbe
jayelbe
more options

Hi,

It might be possible to run the uninstaller manually.

Could you please try pressing the Windows key + R? In the box that appears, paste: C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe

And press Run.

Let us know if that works!