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In Gmail, some column headers and formatting buttons on the bottom of e-mail are white/transparent/invisible

  • 2 réponses
  • 1 a ce problème
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  • Dernière réponse par bob776

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I have to toggle between regular and html versions of gmail and it's intolerable. Google doesn't seem to have an answer and I suspect it may be Firefox related. Disabled all add-ons and restarted Firefox and still had issue. Tried private window in firefox, same issue.

I appreciate any information.

Thanks.

I have to toggle between regular and html versions of gmail and it's intolerable. Google doesn't seem to have an answer and I suspect it may be Firefox related. Disabled all add-ons and restarted Firefox and still had issue. Tried private window in firefox, same issue. I appreciate any information. Thanks.
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Solution choisie

That might be because image are blocked.

You can open the Web Console (Firefox/Tools > Web Developer). Check on the Network tab if (image) content is blocked and has a file size 0 (zero).

If images are missing then check that you do not block images from some domains.

  • Tap the Alt key or press F10 to show the Menu Bar

Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"

Check "Tools > Page Info > Media" for blocked images

  • Select the first image link and use the cursor Down key to scroll through the list.
  • If an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain.

Make sure that you do not block (third-party) images, the permissions.default.image pref on the about:config page should be 1.


Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

Make sure that you allow pages to choose their own colors.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Note that these settings affect background images.

See also:


There are extensions like Adblock Plus (Firefox/Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.

See also:

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Toutes les réponses (2)

more options

Solution choisie

That might be because image are blocked.

You can open the Web Console (Firefox/Tools > Web Developer). Check on the Network tab if (image) content is blocked and has a file size 0 (zero).

If images are missing then check that you do not block images from some domains.

  • Tap the Alt key or press F10 to show the Menu Bar

Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"

Check "Tools > Page Info > Media" for blocked images

  • Select the first image link and use the cursor Down key to scroll through the list.
  • If an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain.

Make sure that you do not block (third-party) images, the permissions.default.image pref on the about:config page should be 1.


Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

Make sure that you allow pages to choose their own colors.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Note that these settings affect background images.

See also:


There are extensions like Adblock Plus (Firefox/Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.

See also:

more options

It was this one that did it (below)! Thank you SOOO much. It was driving me crazy:

Check "Tools > Page Info > Media" for blocked images

   Select the first image link and use the cursor Down key to scroll through the list.
   If an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain. 

Happy Holidays! What a great help.